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Customer Survey Form
Customer Satisfaction Survey
COMPANY INFORMATION
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Trade name :
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Company Type :
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Special
Person
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Activity Field :
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Phone :
Fax :
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Name Surname :
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Title :
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E-Mail :
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1- Do you have enough information about Arüv Çevre services?
Yes
No
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2- Which services are you using from the Agency?
Environmental Impact Assessment (EIA) and Project Preparation of Presentation
Environmental Impact Assessment (EIA) follow-up actions
Environmental Matters Technical Consulting and Advisory Service
Graduate Certificate in Environmental Permits and receiving files is based on the preparation of sub-let service
Mineral Exploration and Business Permit Procedures
1. and 2 Sanitary Institution Informal document procedures and working-class workplace
Wastewater Treatment Plant for project planning and Contracting Service
Wastewater Treatment Plant Maintenance and Consulting Service
Wastewater Treatment Plant Mechanical Equipment Manufacturing, Marketing and Installation
Package Wastewater Treatment Plant for project planning and Contracting Service
Sea Outfall for project planning and Contracting Service
Preparing Files for the Media Receiver Discharge Permit
Drinking Water Networks for project planning and Contracting Service
Sewerage Networks for project planning and Contracting Service
Drinking Water Networks for project planning and Contracting Service
Rain Water Networks for project planning and Contracting Service
Marine Jetty for project planning and Contracting Service
Green Star Certification process
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3- Do you get the relevant departments to quickly search for our company?
Yes
No
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4- Are you satisfied with the quality of service offered to our staff?
Yes
No
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5- Are you satisfied with the services you receive from our company?
Yes
No
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6- Arüv Çevre you like to work again with the environment?
Yes
No
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7- The prior information about the services I received was enough.
Very Good
Good
Medium
Weak
Bad
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8- I received enough information about the services in the internet page.
Very Good
Good
Medium
Weak
Bad
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9- I received enough information about the services that Service Agreement.
Very Good
Good
Medium
Weak
Bad
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10- Test / Measurement of services and reports clearly contain the required information.
Very Good
Good
Medium
Weak
Bad
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11- The period of time that I was committed to services.
Very Good
Good
Medium
Weak
Bad
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12- Opportunity to interview officials on issues that I was able to find about the services that I need.
Very Good
Good
Medium
Weak
Bad
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13- Service and staff was dominated by the subject.
Very Good
Good
Medium
Weak
Bad
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14- Service and staff were positive attitudes and behaviors.
Very Good
Good
Medium
Weak
Bad
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15- You transmit to the service I received suggestions / complaints are taken into consideration.
Very Good
Good
Medium
Weak
Bad
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16- In general, the quality of service was enough.
Very Good
Good
Medium
Weak
Bad
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17- The service I received was in accordance with the planning.
Very Good
Good
Medium
Weak
Bad
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18- Favorable pricing compared to the service I received.
Very Good
Good
Medium
Weak
Bad
19- In your opinion, what should be added to Aruvi environmental services?
20- Other ideas and thoughts;
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