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Customer Satisfaction Survey

COMPANY INFORMATION
(*) Trade name :
(*) Company Type : Public Special Person
(*) Activity Field :
(*) Phone :
Fax :
(*) Name Surname :
(*) Title :
(*) E-Mail :
   
(*) 1- Do you have enough information about Arüv Çevre services?
Yes No
 
(*) 2- Which services are you using from the Agency?
Environmental Impact Assessment (EIA) and Project Preparation of Presentation
Environmental Impact Assessment (EIA) follow-up actions
Environmental Matters Technical Consulting and Advisory Service
Graduate Certificate in Environmental Permits and receiving files is based on the preparation of sub-let service
Mineral Exploration and Business Permit Procedures
1. and 2 Sanitary Institution Informal document procedures and working-class workplace
Wastewater Treatment Plant for project planning and Contracting Service
Wastewater Treatment Plant Maintenance and Consulting Service
Wastewater Treatment Plant Mechanical Equipment Manufacturing, Marketing and Installation
Package Wastewater Treatment Plant for project planning and Contracting Service
Sea Outfall for project planning and Contracting Service
Preparing Files for the Media Receiver Discharge Permit
Drinking Water Networks for project planning and Contracting Service
Sewerage Networks for project planning and Contracting Service
Drinking Water Networks for project planning and Contracting Service
Rain Water Networks for project planning and Contracting Service
Marine Jetty for project planning and Contracting Service
Green Star Certification process
 
(*) 3- Do you get the relevant departments to quickly search for our company?
Yes No
 
(*) 4- Are you satisfied with the quality of service offered to our staff?
Yes No
 
(*) 5- Are you satisfied with the services you receive from our company?
Yes No
 
(*) 6- Arüv Çevre you like to work again with the environment?
Yes No
 
(*) 7- The prior information about the services I received was enough.
Very Good Good Medium Weak Bad
 
(*) 8- I received enough information about the services in the internet page.
Very Good Good Medium Weak Bad
 
(*) 9- I received enough information about the services that Service Agreement.
Very Good Good Medium Weak Bad
 
(*) 10- Test / Measurement of services and reports clearly contain the required information.
Very Good Good Medium Weak Bad
 
(*) 11- The period of time that I was committed to services.
Very Good Good Medium Weak Bad
 
(*) 12- Opportunity to interview officials on issues that I was able to find about the services that I need.
Very Good Good Medium Weak Bad
 
(*) 13- Service and staff was dominated by the subject.
Very Good Good Medium Weak Bad
 
(*) 14- Service and staff were positive attitudes and behaviors.
Very Good Good Medium Weak Bad
 
(*) 15- You transmit to the service I received suggestions / complaints are taken into consideration.
Very Good Good Medium Weak Bad
 
(*) 16- In general, the quality of service was enough.
Very Good Good Medium Weak Bad
 
(*) 17- The service I received was in accordance with the planning.
Very Good Good Medium Weak Bad
 
(*) 18- Favorable pricing compared to the service I received.
Very Good Good Medium Weak Bad
 
19- In your opinion, what should be added to Aruvi environmental services?
 
20- Other ideas and thoughts;
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